Privacy Policy
Your privacy is important to us at Service Melo.
Last Updated: December 31, 2025
🔒 Introduction
At Service Melo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you use our platform.
This policy applies to all users of the Service Melo website. By accessing or using our services, you agree to the practices described in this Privacy Policy.
💙 We believe in transparency. This policy explains exactly how we handle your information in clear, simple terms.
📋 Information We Collect
To provide you with the best service discovery experience, we may collect the following types of information:
Name, email address, and mobile phone number when you contact us or use our services.
City or area information to help you find relevant local services in your region.
Any information you voluntarily provide through contact forms or inquiries.
Basic browser type, device information, and IP address for security and performance purposes.
✓ We only collect information that is necessary to provide and improve our services.
🎯 How We Use Your Information
We use the information we collect for the following purposes:
- To Improve Your Experience: Personalize your interaction with our platform and show you relevant local services
- To Connect You with Services: Help you find and contact local businesses in your area
- To Communicate Updates: Send you important platform updates, service notifications, and responses to your inquiries
- To Maintain Security: Protect our platform from fraud, abuse, and unauthorized access
- To Improve Our Services: Analyze usage patterns to enhance platform functionality and user satisfaction
We never misuse or abuse your personal information
Your personal data is never sold to third parties
🤝 Data Sharing Policy
Our Commitment to You
Service Melo does NOT sell, rent, or trade your personal information to third parties for marketing purposes.
Your information may be shared only in the following limited circumstances:
When you contact a listed business, we may share your contact information to facilitate communication.
We may disclose information when required by law, court order, or government regulation.
In cases of suspected fraud, security threats, or violations of our terms, to protect users and the platform.
🛡️ Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction.
Protected servers and encrypted connections
Limited access to personal information
Continuous security monitoring and updates
⚠️ Important: While we implement reasonable security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.
🍪 Cookies & Tracking
Service Melo may use cookies and similar tracking technologies to enhance your browsing experience and improve our services.
What Are Cookies?
Cookies are small text files stored on your device that help us remember your preferences, analyze site traffic, and understand how you interact with our platform.
Note: Disabling cookies may affect certain features and functionality of the platform.
Your Rights
You have certain rights regarding your personal information. We respect these rights and are committed to helping you exercise them.
You can request access to the personal information we hold about you.
You can request corrections to any inaccurate or incomplete information.
Reach out to us with any privacy concerns or questions about your data.
To exercise your rights, please contact us at support@servicemelo.com
🔄 Changes to This Privacy Policy
Service Melo reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
💡 By continuing to use Service Melo after policy changes are posted, you acknowledge and accept the updated Privacy Policy.
Questions About Privacy?
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, we're here to help.
We take your privacy seriously and will respond to all inquiries promptly. 💙